Privacy Policy

Hibjaee Privacy Policy — Our Commitment to Protecting Your Data

This policy clearly sets out how important your personal data is to us. Hibjaee will never sell your information.

Last Updated: January 2026

1. Introduction

Hibjaee (hibjaee.app) is an online Sports Betting and gaming platform serving users in Bangladesh. We believe the protection of your personal data is a fundamental right.

This Privacy Policy This explains what information Hibjaee collects about you, how it is used, who it is shared with, and the steps taken to keep it secure. Please read this policy carefully.

By using the Hibjaee platform, you consent to the collection and use of information as described in this Privacy Policy. If you have any questions, feel free to contact our Help Center get in touch with us.

Hibjaee never sells your personal data to third parties. This is our strongest commitment.

2. What Information We Collect

Hibjaee collects only the information that is strictly necessary. We never ask for data that is unnecessary or excessive. See the details below:

Identity Information

Full Name Date of Birth Mobile Number Email Address Address

Financial Information

Payment Methods Transaction History Mobile Banking Number

Technical Information

IP Address Device Type Browser Information Login Time Location Data

Usage Information

Betting History Page Visits Support Conversations Notification Preferences

3. How We Collect Your Information

Hibjaee collects information in a number of ways:

  • Registration Form: Information you provide when creating an account.
  • KYC Verification: Documents provided for identity verification purposes.
  • Transaction Records: Deposit, withdrawal, and betting activity.
  • Automatic Collection: Through cookies, log files, and tracking technologies.
  • Support Contact: Time spent contacting us via live chat or email.
  • Third-Party Services: Required transaction data received from the payment gateway.

Hibjaee will never ask for your password, OTP, or full card number via phone or email. If you receive such a request, please notify us immediately.

4. How Your Information Is Used

Hibjaee uses your information only for specific purposes. Full details are provided in the table below:

Data Type Purpose of Use
Identity Information Account Creation & KYC Verification
Contact Information Important Notifications & Support
Financial Information Payment Processing & Fraud Prevention
Technical Information Ensuring Security & Detecting Multiple Accounts
Usage Data Platform Improvement & Personalization
Betting History Responsible Gaming Monitoring

Hibjaee never sells or rents your information to advertisers.

5. Data Sharing Policy

Hibjaee's most important privacy principle is how we handle data sharing. We do not share your information with anyone except in the limited circumstances outlined below:

Payment Processors

Only the minimum information required to provide payment services such as Mobile Pay, Nagad, and Rocket is shared with those providers. Each of these companies has its own privacy policy and operates in accordance with it.

Legal Obligations

Information may be shared in response to a court order, government investigation, or valid request from a law enforcement authority. Where possible, we will attempt to notify you in advance.

Technology Service Providers

Running the platform requires working with a number of trusted technology partners. They may only use your data in accordance with Hibjaee's instructions and are not permitted to use it for their own purposes.

Outside of the cases listed above, Hibjaee does not share your data with any individual or organization. That is our commitment.

6. Security Measures

Hibjaee uses industry-leading security technology to protect your data. Our security layers include:

  • 256-Bit SSL/TLS Encryption: Every data transfer is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of protection for your account.
  • Real-Time Fraud Detection: Unusual activity is detected instantly.
  • Regular Security Audits: An independent team of third-party experts conducts annual audits.
  • Data Encryption: Stored data is also kept in encrypted form.
  • Access Control: Only authorized personnel have access to the data they need.

Please note that no one can guarantee 100% security on the internet. That's why we strongly encourage you to keep your password strong and never share it with anyone.

7. Cookie Policy

Hibjaee uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored in your browser.

Types of Cookies We Use

  • Essential Cookies: Required for login sessions and platform security. These cannot be disabled.
  • Functional Cookies: To remember your preferences, such as language settings.
  • Analytics Cookies: Platform usage data is collected to improve our services.

You can disable non-essential cookies through your browser settings. Note that some features may not function properly as a result.

8. Data Retention

Hibjaee does not retain data longer than necessary. Retention periods depend on the type of data and the purpose for which it was collected:

Data Type Retention Period
Account Information For the duration of active account + 5 years
Financial Transaction Records Minimum 7 years (as required by law)
KYC Documents 5 years after account closure
Logs & Technical Data Up to 2 years
Support Conversations 3 years
Marketing Preferences Until consent is withdrawn

After the specified retention period, data is securely deleted or anonymised so that it can no longer be linked to any individual.

9. Your Rights

As a Hibjaee user, you have certain important rights regarding your personal data:

Right to AccessYou have the right to know what personal information we hold about you.

Right to RectificationYou can request corrections to any inaccurate or incomplete information.

Right to ErasureYou may request deletion of your data under certain conditions.

Restrict ProcessingIn certain cases, you can request that the processing of your data be restricted.

PortabilityYou have the right to receive your data in a portable, readable format.

Right to ObjectYou can object to marketing or profiling at any time.

To exercise any of these rights, email us at support@hibjaee.app. We typically respond within 30 days.

10. Children's Privacy

Hibjaee is strictly for users aged 18 and above. We do not knowingly collect personal information from anyone under 18.

If we become aware that a minor's data is present in our system, it will be deleted immediately and the associated account will be closed.

If you become aware that a minor is using Hibjaee, please notify us at support@hibjaee.app.

11. Policy Changes

Hibjaee may update this Privacy Policy as needed. Users will be notified of any significant changes via platform notifications or email.

The date of any changes will be noted under the "Last Updated" section at the top of the page. Continued use of the platform after changes have been made constitutes acceptance of the updated policy.

12. Contact Us

For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact us:

We typically respond within 24–48 hours. For urgent matters, live chat is the fastest way to reach us.

Our 6 Core Principles for Protecting Your Data

End-to-End Encryption

Every data transfer is secured with 256-bit SSL encryption — the same level of security used by banks.

SSL Secured
Your Data Is Never Sold

Hibjaee never sells your personal information to advertisers or third parties. This is our strongest commitment.

No Selling
Your Controls

You have the full right to view, correct, or request deletion of your data at any time.

Full Control
Transparency in Bengali

The privacy policy is written in plain language — no confusing legal jargon, just clear and straightforward information.

In Plain Terms
Regular Security Audits

Third-party security experts conduct regular audits of Hibjaee's systems. Any vulnerabilities identified are addressed immediately.

Annual Audit
Minimal Data Collection

Hibjaee only collects data that is genuinely necessary to provide our services. We never ask for information we don't need.

Minimum Collection

Your Data Is Safe — Get Started Today

You've read Hibjaee's Privacy Policy — now trust our commitment and register today to enjoy safe, secure betting.

By registering, you agree to our Privacy Policy and Terms & Conditions. For users aged 18+ only.

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